used to sit in awe watching the IT people blaze through my computer, rifle through the files, and manipulate the web like an Indian Snake Charmer. Speed and efficiency is the name of the game. The secret to their success is their ability to use “Shortcuts.” If you play close enough attention, you’ll see they don’t touch the mouse often. In fact, Deep, an IT master guru at my office, flips the mouse up-side-down and relies solely on the keyboard shortcuts. It takes years of practice to perfect shortcuts but understanding a few basic shortcut commands can help you master the keyboard!